At SHREE BAJRANGDASBAPA AROGYDHAM, we are dedicated to upholding the privacy of every individual who provides us with their information or data. We value your privacy and are committed to handling any information we receive from you, the User, with due care and protection. Our practices align with relevant governing laws, including:
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- The Information Technology Act, 2000 – Section 43A.
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- The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011.
This Privacy Policy (“Privacy Policy”) pertains to the gathering, safekeeping, processing, release, and transfer of your Personal Information (as defined below) in accordance with applicable laws, particularly when utilizing the Shree Bajrangdasbapa Arogydham and its associated services (“Services”), both operated by SHREE BAJRANGDASBAPA AROGYDHAM. The terms ‘You’ or ‘Your’ pertain to you as the User (whether registered or unregistered) of the Website and/or Services, while the terms ‘We’, ‘Us” and ‘Our’ refer to SHREE BAJRANGDASBAPA AROGYDHAM.
ACCESS
We obtain Your Personal Information directly from You, third-party sources, and automatically through Our Website. This Personal Information may include details such as the type of device You are using, the time of access to Our Website, Your IP address, and other information listed in Clause 5 below.
You can access Your Personal Information that has been shared with Us using the methods provided below. If You wish to provide additional Personal Information or modify Your personal data, You may do so by contacting Us through the email address provided below. We ensure that Your Personal Information remains accessible to You, and You may write to Us at the email address specified in Clause 15.
CONSENT
By selecting the Opt-In option on the Website and providing Your personal information or using the services and facilities provided by SHREE BAJRANGDASBAPA AROGYDHAM, You agree to the voluntary collection, storage, processing, disclosure, and transfer of Your Personal Information in accordance with the terms and conditions of this Privacy Policy and any future amendments thereof.
You acknowledge that You have willingly provided Your Personal Information after understanding how it will be utilized. Additionally, You consent that the collection, storage, processing, disclosure, and transfer of any Personal and privacy Information shall not result in any wrongful loss to You, provided that it is carried out in compliance with this Privacy Policy. However, We shall not be held responsible for any loss resulting from the provision of incorrect Personal Information by You.
We will only share personal information outside of SHREE BAJRANGDASBAPA AROGYDHAM upon receiving Your explicit consent. We will request for Your explicit consent to share any sensitive personal information.
CONTROL OVER YOUR PERSONAL INFORMATION
You have the right to revoke Your consent at any time, provided that You notify us in writing via email at mkt.bbad@gmail.com. If You wish to correct any Personal Information that we may have collected in order to provide You with personalized services and offers, as stated in Clause-12 of this Policy, You may contact the Grievance Officer listed under Clause-15.1 of this Policy, stating the reason for such rectification of Personal Information.
Upon revoking Your Consent to share Personal Information that has been collected by Us, We reserve the right to refrain from fulfilling the purposes for which the said Personal Information was solicited. In such cases, We may restrict Your access to Our Services or the Website.
CHANGES TO THE PRIVACY POLICY
We retain the right to modify this Privacy Policy periodically. We will not curtail your rights under this Privacy Policy without your explicit consent. We will always specify the date when the most recent alterations were made, and we will provide access to previous versions for your examination. In the event of significant changes, we will provide a more visible notice, which may include email notification of Privacy Policy revisions for certain services.
PERSONAL INFORMATION COLLECTED
The information We collect about You includes but is not limited to:
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- Your name (as a Patient/Caregiver/Doctor/Health Care Professional)
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- Your birth date/age
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- Your gender
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- Your address (including country and pin/postal code)
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- Your phone number/mobile number
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- Your email address
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- Your physical, physiological and mental health condition, provided by You and/or your Health Care Professional
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- Your personal medical records and history
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- Valid financial information at the time of purchase of product/service and/or online payment
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- Your login ID and password
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- Your user details as provided at the time of registration or thereafter
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- Records of interaction with SHREE BAJRANGDASBAPA AROGYDHAM representatives
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- Your usage details such as time, frequency, duration, and pattern of use, features used, and the amount of storage used
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- Master and transaction data and other data stored in Your user account
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- Any other information that is willingly shared by You (collectively referred to as “Personal Information”)
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- Biometric data
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- Genetic data
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- Transgender status
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- Intersex status
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- Caste or tribe
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- Religious or political belief or affiliation
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- Sexual orientation.
HOW WE COLLECT PERSONAL INFORMATION
We employ various methods to collect your Personal Information, which include but are not limited to the following:
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- When You fill the patient registration form,
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- When You provide details to a SHREE BAJRANGDASBAPA AROGYDHAM Health Care Professional or SHREE BAJRANGDASBAPA AROGYDHAM representative,
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- When You register on Our Website,
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- When You provide Your Personal Information to Us during the course of receiving services,
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- When You use the features on Our Website,
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- When You provide access to any other website.
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- Through the use of cookies, as detailed more fully in Clause 9 of this Privacy Policy.
USE OF PERSONAL INFORMATION
We may use or process your Personal Information for various purposes, including but not limited to:
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- Providing effective Services to You
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- Operating and improving the Website and/or our Services;
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- Conducting studies, research, and analysis to improve our information, analysis, services, and technologies, and to ensure that the content displayed is customized to Your interests and preferences;
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- Contacting You via phone, SMS, WhatsApp, or email for appointments, technical issues, payment reminders, deals and offers, and other announcements;
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- Sending promotional mailings from Us or any of Our channel partners via SMS, WhatsApp, or email;
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- Advertising products and services of SHREE BAJRANGDASBAPA AROGYDHAM and third parties;
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- Transferring information about You if we are acquired by or merged with another company;
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- Sharing with our business partners for the provision of specific services you have ordered, so as to enable them to provide effective services to You;
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- Administering or otherwise carrying out Our obligations in relation to any agreement You have with us;
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- Building your profile on the Website;
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- Responding to subpoenas, court orders, or legal process, or to establish or exercise Our legal rights or defend against legal claims;
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- Investigating, preventing, or taking action regarding illegal activities, suspected fraud, violations of our Terms of Use, breach of Our agreement with you or as otherwise required by law;
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- Aggregating Personal Information for research, statistical analysis, and business intelligence purposes, and selling or otherwise transferring such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates (referred to as “Purposes”).
SHARING AND TRANSFERRING OF PERSONAL INFORMATION
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- By freely consenting to share your Personal Information with us, you authorize us to transfer, share, exchange, or disclose all or any part of your Personal Information to our affiliates, agents, third-party service providers, partners, banks, financial institutions, or other entities across borders and to countries around the world, for the Purposes specified in this Policy or as required by law.
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- You acknowledge that some countries where we may transfer your Personal Information may not have data protection laws as stringent as those in your own country. However, you also acknowledge that when SHREE BAJRANGDASBAPA AROGYDHAM transfers your Personal Information to any other entity within or outside your country of residence, SHREE BAJRANGDASBAPA AROGYDHAM will impose contractual obligations on the recipient that will require it to comply with the terms of this Privacy Policy.
USE OF COOKIES
We may use ‘cookies’ to temporarily or permanently store information on your computer. You have the option to erase or block these cookies, and you can configure your browser to notify you when we attempt to send a cookie with the choice to accept or decline it. Disabling cookies may prevent you from using certain features of the Website. To display advertisements or optimize services to users, SHREE BAJRANGDASBAPA AROGYDHAM may permit authorized third parties to place or recognize a unique cookie on the user’s browser or device. The cookies do not store personally identifiable information, and SHREE BAJRANGDASBAPA AROGYDHAM does not control the sites displayed as search results or links from within its Services. These external sites may collect data, place their own cookies, or request personal information from you, for which SHREE BAJRANGDASBAPA AROGYDHAM is not liable. We recommend that you review the privacy policies of all external sites.
SECURITY
We take the security of your Personal Information seriously and have implemented reasonable measures to ensure its confidentiality, such as role-based access, password protection, and encryption. We limit access to your Personal Information to our employees, agents, and third-party service providers who need it to perform their duties related to the Purposes stated in this Policy.
Although we strive to secure your information and prevent unauthorized access, we cannot guarantee the absolute security of your Personal Information due to the inherent risks of the internet. We are not liable for any loss or disclosure of your Personal Information resulting from a breach of security or other unintended causes.
THIRD-PARTY REFERENCES AND LINKS
During your interactions with SHREE BAJRANGDASBAPA AROGYDHAM, we may provide references to third-party websites or include links and hyperlinks to such sites. Additionally, you may also include links and hyperlinks to third-party websites. However, such references or listings do not imply endorsement by SHREE BAJRANGDASBAPA AROGYDHAM of the third party or their site. These third parties and their sites are governed by their own terms and conditions, and we do not make any representations regarding their availability or performance. We are not responsible for the content, terms of use, privacy policies, or practices of these third-party websites.
Do-Not-Track Requests: At this time, there is no standard for how online services should respond to “Do Not Track” signals or similar mechanisms that enable users to opt out of data collection across networks of websites and online services. Therefore, SHREE BAJRANGDASBAPA AROGYDHAM does not currently honour “Do Not Track” signals. We will revisit this issue and update our notice if our practices change as standards develop.
RECTIFICATION/CORRECTION OF PERSONAL INFORMATION
To update or correct your Personal Information, you can send your changes to us at mkt.bbad@gmail.com. We will make reasonable efforts to incorporate the updates within a reasonable time frame.
COMPLIANCE WITH LAWS
To use the Website’s services, you must comply with all the terms outlined in this Privacy Policy, which must also be in line with the applicable laws of your country.
TERM OF STORAGE OF PERSONAL INFORMATION
SHREE BAJRANGDASBAPA AROGYDHAM will retain Your Personal Information for a minimum of three years from the date of last use of the Services or Website, or for the duration specified by applicable laws.
GRIEVANCE OFFICER
If you have any concerns or grievances regarding the processing of your Personal Information, you can contact our Grievance Officer at mkt.bbad@gmail.com. We have appointed a Grievance Officer to address such issues, and they will make every effort to resolve your concerns promptly.